11 Things To Look For In A Furniture Removal Company
Choosing the right furniture removal company is not an easy task. Despite hiring a reputable furniture moving company, data indicates that not everyone experiences full satisfaction with the services. A reputable furniture moving company will take care of your heavy lifting as well as the safe relocation of your belongings to your new home. It takes additional care to transport your furniture from one place to another safely because it is one of your most valuable possessions. To ensure that your furniture moving can be effective and damage-free, the top furniture moving companies employ staff that is well trained and experienced. Fortunately, finding a trustworthy furniture moving company is not too difficult if you keep certain things in mind. So, if you are wondering what qualities to check when choosing a reliable furniture removal company, this post will discuss how to choose the best professional for your furniture moving project.
1. Check that they are Using the Right Tools
You should inquire about the company’s equipment and tools before hiring them to remove your furniture. Large commodities like furniture need access to large vehicles for safe transportation from one place to another. Don’t hesitate to ask the moving firm if they have access to these tools to accomplish the work. The proper tools and equipment comprise a wide range of items, including specialized packaging supplies, a smooth vehicle in excellent working condition, etc. For large and heavy products, they must provide assistance tools like lifting and sliding equipment. Additionally, if you are moving a piano, for example, make sure to ask the company if they have experience moving special items, as these items need extra attention.
2. Check How Well-trained and Experienced the Employees
Inadequately trained employees are a risk not just to themselves, but also to your property and their coworkers. If you don’t want to risk injuries or property damage, make sure the staff is competent and well-trained in the specific task. You might inquire about the training method that they utilize to prepare their staff for furniture relocation jobs. You can inquire, “Does the company offer any kind of training program for its employees?” or “How many staff members do they have?” Many businesses are understaffed and recruit temporary workers for the job, which increases the danger of damage owing to unskilled workers. A well-trained staff will be knowledgeable about services, safety, inventory packaging, and documentation.
3. Cross-check If they can Handle your Move
Consider where you’re moving and how many goods you’re transporting. If you are relocating a few major items locally, or if you are moving interstate, and somewhere in the world, then make certain that the furniture removalist you are working with is capable of handling your move. Most good moving service providers can manage local moves, but you should inquire whether they also do interstate and international moves. You can also examine their website for the services they offer, if an international or interstate move is not included on their website but they say yes, it is possible that they are making it up. So make sure to conduct proper research yourself instead of relying solely on what they say.
4. What is their Insurance Policy
This is one of the most important questions to ask when hiring a furniture moving company. Because the removal company will be handling your valuable and fragile furniture, it is critical to understand what their insurance policy covers and does not cover. In the event of a mishap, this insurance policy can assist you in covering the damage expenses. If the firm does not provide insurance, it is recommended that you keep exploring until you find one. Also, check to see if the removal company you’re considering is insured, so you can rely on them if something goes wrong. Don’t forget to get a copy of their insurance policy, if they don’t supply one, you know they’re not the appropriate fit for your move.
5. Check their Certification
Be wary of uncertified and uninsured furniture moving companies. Only licensed and insured companies are legally required to relocate your property. You could also check for AFRA (Australian Furniture Removers Association) certified firms. An AFRA-certified company indicates that it provides quality service, adheres to tool and vehicle standards, maintains high-quality storage facilities, and provides good training. Keep in mind that any firm will claim to be the greatest when you search them on the internet, but you should make sure whether they have all of the necessary permits to function.
6. Make Sure you have all the Necessary Company Contact Information
Make sure you have all of the contact information for the furniture moving company you are considering hiring, including their phone number, physical address, and website. There are numerous moving companies accessible to handle your relocation. However, when it comes to choosing a furniture removal business, you need to ensure you get exactly what you need. These details will allow you to have clear and effective communication between the customer and the company. This is important for ensuring that all necessary details are communicated, such as the pickup and delivery times, any specific instructions for moving fragile items, and any concerns or questions the customer may have.
7. Read Reviews and Testimonials
Through feedback, you can assess the reputation of the furniture moving company. Read internet reviews to determine whether the company you are considering hiring is trustworthy and provides quality services. Google and Facebook are effective platforms for checking the company’s ranking and ratings. However, not everyone will be satisfied with the services, so don’t be fooled by unfavorable remarks, as people are less inclined to share their positive experiences than their negative ones. Furthermore, a good firm would never hide negative feedback; instead, they will find a way to solve those issues in order to improve their customer service.
8. Consider their Cost and Other Policies
When looking for a furniture removal company, keep in mind that each firm is unique, and their prices will vary accordingly. Some businesses will charge an additional fee for providing additional services. Others may also offer you free add-on services. So make certain you get the best deal possible. Additionally, consider how their working policies appear genuine and respectful of your property. If the furniture removal company you are considering hiring is being rewarded and recommended, it is a sign that you are working with a reputable organization. However, if you do not feel at ease when working with a firm, you should look for someone else.
9. Range of Services offered
Not all professional furniture moving firms have the necessary equipment or services to ensure a safe move. However, there are a number of furniture moving companies that provide extra services. You should inquire about what other types of services they provide in addition to furniture moving services. Many businesses provide additional services such as storage, packing and unpacking, and unique item handling. Knowing the company’s service offerings will allow you to select the best services for your specific needs. So, in addition to furniture moving, make sure to inquire about their other services.
10. Transparency In Policy
When you are enquiring about or booking a furniture moving company, make sure to ask if they are open about their policies. Whether it’s an insurance policy, a pricing policy, or any other additional expenses. Furniture moving firms typically provide quotes based on the number of hours or movers required. However, keep in mind that these are base rates and do not include any additional packing materials or equipment costs that you may require. These companies will only give you an estimate of the cost over the phone, not the exact amount. So make sure to inquire about what is included in the additional cost. If the company refuses to provide you with the information, look for another one.
11. Customer Support
Check to see if the company you’re considering hiring has a customer support policy. Customer support at a furniture moving company allows you to make changes in the event of an emergency. Customer support is basically a group of employees at a company who assist customers with the company’s products and services. As a result, it is important to determine whether the furniture moving business you are considering employing has customer support. This service will assist you with any changes or queries you may have during the move. A company that provides customer support demonstrates that it is adaptable and true to its services.
Conclusion
You can now choose the best furniture removal company for your relocation with the help of this guide. Furniture is a huge item and requires special handling, so it is best to leave it to the professionals. Also, remember to obtain quotes and ask these questions from multiple companies in order to shortlist and select the finest alternative for yourself. It is also possible that not every company will be able to meet all of your requirements. However, even if the company fulfills more than half of these things, you might choose to use them. And if you don’t want to do too much research, we recommend using Harry The Movers for all of your furniture removal needs. We provide high-quality and affordable services depending on your individual needs and requirements. We are transparent about our policies and offer excellent customer support.